PRIVACY POLICY
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PRIVACY POLICY

With respect to private information handled in the course of its business practice, The Company shall maintain awareness of the importance of such information and shall make every effort to protect the same in accordance with the following.

BASIC POLICY OF THE COMPANY REGARDING THE HANDLING OF PRIVATE INFORMATION

  • As well as observing private information protection laws, The Company shall formulate its own regulations for the protection of private information and shall appoint persons responsible for the handling of such information to ensure proper management of private information.
  • With respect to directors and employees, The Company shall ensure complete awareness of procedures for protection and management of private information and shall, furthermore, ensure the appropriate handling of such information during the course of daily work.

ACQUISITION OF PRIVATE INFORMATION

  • Acquisition of private information shall be in accordance with applicable laws and shall be implemented in a sense of fairness. The Company shall not acquire private information by illegal means and shall, with primary emphasis placed on the customer, implement such measures as obtaining prior agreement from customers regarding the purpose of usage of such information. All relevant information regarding acquisition of private information shall be shown The Company's website.

PURPOSE OF USAGE OF PRIVATE INFORMATIN

  • Private Information Relating to Customers
    • Sending products, advertisements for products, services or events
    • Provision of product support and maintenance
    • Responses to inquiries or queries
    • Execution of contracts
    • Discussions or arrangements with customers
  • Private Information Relating to Shareholders
    • Exercise of rights and implementation of business in accordance with commercial law
    • Provision of perquisites
    • Implementation of shareholder strategies (questionnaires, etc.)
    • Shareholder management in accordance with law (Creation of shareholder data, etc.)
  • Private information relating to the directors and employees of client and other companies.
    • Contact and discussions necessary for business purposes
    • Management of customer information, processing of payments and income
  • Private Information relating to Job Applicants
    • Provision of employment information to and contact with job applicants
    • Management of employment procedures within The Company

PRIVATE INFORMATION RELATING TO SHAREHOLDERS

With the exception of the cases detailed below, The Company shall not, as a basic rule, supply to third parties private information obtained from customers.

  • In cases where the customer agrees to provision of said information
  • In cases where, in order to achieve the purpose of usage, The Company out-sources handling of private information in part or in whole within the scope deemed necessary
  • Provision of private information due to business succession for reasons such as amalgamation
  • Opt-out
    Where deemed necessary, The Company may supply private information obtained from customers to affiliates of The Company.
  • Provision to Third Parties of Private Information Relating to Inquiries pertaining to this Website
    Purpose of Usage In order to provide appropriate responses to inquiries, it may be necessary to convey the content of said inquiries including private information to affiliates of The Company.
    Items of Private Information Information provided in the inquiry form such as names, addresses and telephone numbers.
    Means or Method of Provision Information shall be provided to the affiliate responsible for response by electronic mail
    Stoppage of Provision to Third Parties Customers are entitled to request stoppage of provision of private information to third parties.

PRIVATE INFORMATION RELATING TO THE DIRECTORS AND EMPLOYEES OF CLIENT AND OTHER COMPANIES

  • Management of private information shall be in accordance with private information protection laws and shall be implemented in such a way as to ensure accuracy of said information and safety.
  • In order to prevent loss, damage, modification, leakage of and illegal access to private information, The Company shall implement suitable information security measures.
  • In cases where private information is outsourced to a consignee, the necessary contractual agreement shall be concluded with said consignee and other necessary legal measures shall be implemented.
  • Collection of Private Information from the Website
    The Company's website makes use of cookies. The term "cookie" is used to mean a small information file used to enable exchanges between The Company's website and the customer and stores information useful to the customer upon his/her next visit to the website, thereby serving solely to provide the customer with optimum convenience when using the website. Although customers not wishing to make use of cookies may inhibit usage through browser settings, such settings will render certain services unavailable to the customer.

HANDLING OF INQUIRIES REGARDING PRIVATE INFORMATION

  • Response to requests from customers for disclosure of, amendment to, stoppage of usage of and stoppage of provision to third parties of private information shall be made promptly after confirmation of the customer's identity.
  • Response shall also be made, within reason, to questions, complaints or queries regarding The Company's handling of private information.

Contact

Contact for Inquiries regarding Private Information
General Affairs Department, Head Office, Ryoden Trading Company, Limited.
3-15-15 Higashi Ikebukuro, Toshima Ward, Tokyo 170-8448.
Times: 9:00~12:00, 13:00~17:00, business days

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